Absolutely amazing

Email & SMS experts that keep your customers coming back.

Turn one-time shoppers into loyal customers with our advanced personalization approach to email and SMS.

Free consultation

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We can help you with

The Email & SMS tools you need to grow and retain

Boost ROI and average order value with campaigns, signup forms, and flows that keep your audience engaged.

Email Marketing

Succeeding with email is all about relevancy. We’ll help you segment your audience based on behavior analytics, psychographics, and historical data to build email workflows that save you time, drive more revenue, and increase customer retention.

SMS Marketing

Texting is quickly becoming consumers' go-to way to engage with their favorite brands. Build relationships with your customers with welcome offers, product announcements, and more.

Advanced Personalization

Engage with your customers like never before with behavior-based automation that sends the right message at the right time, with product recommendations based on their purchase history, products they’ve viewed, and more.

Custom Designs

We consider your users at every stage, from Google searches to form submissions. Transform users into customers through a thoroughly optimized web and marketing funnel.

Transaction Automation

Improve the post-purchase experience for your customers and increase customer retention by tracking the performance of your post-purchase emails,

Ongoing Optimization

Our team of expert retention marketers are dedicated to finding what works best for your brand. We’ll run A/B tests, experiment with different send times, and test a variety of subject lines to determine what works best for your audience.

The Last Email & SMS Agency you’ll ever need.

We are an award-winning team of email aficionados poised to help guide your brand to marketplace domination with our proven track record. Partner with us to unlock your brand’s full potential and achieve next-level success in the digital world.

Assured Results

Personalized messages that make an impact

Retention marketing doesn’t have to be one-size-fits all. Our approach helps you grow and retain your audiences with an ultra-personalized approach.

Custom Automations
Advanced Personalization
Ecommerce Automation
Audience Segmentation

KPI Benchmarking
B2B Lead Nurturing
List Building
A/B Testing

Our Email & SMS Approach

Goal Setting & Audience Research

Our team will work with you to set your retention goals and create your Ideal Customer Profile (ICP) that will help us build personalized content and track the success of your campaigns.

Segmentation & List Building

Using historical and psychographic data, we’ll segment your audience based on their preferences and experience with your brand. From there, we’ll put them in marketable list that will be the foundation of your campaign.

Campaign Development

Our team will study your customer journey from end-to-end, uncovering email and SMS opportunities along the way. This will determine the frequency of your campaigns, opportunities for automation, and the content that your customers will love.

Design & Implementation

Our creative team will take the reigns to craft eye-catching emails and messages with attention-grabbing subject lines, concise messaging and high-quality imagery.

Track & Analyze

We carefully track and report the performance of your email and SMS campaigns, monitoring open rates, click-through rates, conversions, and unsubscribes so that we can refine the effectiveness of your campaigns over time.

Let's get to work

We’re eager to connect and explore the unique possibilities for your brand.

Choosing Towncryer was the best decision for my business. Their expertise, professionalism, and dedication exceeded my expectations.

Emily Willson

Founder & CEO